Voice over IP (VoIP) systems have become the norm for business communications, combining significant cost savings with smart software add-ons, like faxing, meeting collaboration, video conferencing and more
Whether you’re communicating with your internal team or customers and partners, the phone is still the go-to device. But these days, businesses are getting that phone service mainly from voice over IP (VoIP) service providers, not only because it costs less, but because it’s significantly smarter. VoIP service allows businesses of any size to take advantage of features normally offered only to larger organizations using public branch exchange (PBX) service, including auto-attendants, voicemail, and faxing. VoIP has also gone beyond those capabilities to provide unique features, like voicemail-to-text transcription, online meeting rooms, multi-device softphones, and much more. But perhaps most attractive to businesses, is that VoIP calling means every aspect of your conversations is now data; data that can be stored, protected, and mined.
That’s especially valuable when you’re talking about many calls, as data from those calls can be analyzed and then parsed to any front- or back-end business application. This is possible because by moving to VoIP, you’re essentially converting your entire phone system to software, and software systems can integrated with one another. That means your phone system now becomes part and parcel of your customer relationship management (CRM), for example.
Some folks have espoused a phone-less working environment, but a key indicator that the phone is still a must-have is the helpdesk industry. According to multiple vendors of helpdesk and IT service desk software, their customers report that the telephone is still the most popular method for their users to reach out for support even when email, social media, and live chat options are enabled. They also report that this trend isn’t likely to change anytime soon, as shown
How VoIP for small business work?
Save on the phone system, and on your phone bill with VoIP for small business. With power of VoIP and the Internet get big business telephony features on a small business budget. Talk free between your offices throughout the world with small business voip solutions.
VOIP as known as Internet Phone Service is the new way to place and receive phone calls. VoIP stands for Voice over Internet Protocol and is a technical way of saying “using the Internet for making telephone calls.”
You don’t have to be technical or computer savvy to use VoIP at the office. Placing a call is exactly the same as with any other regular phone. Just pick up the handset and dial the regular telephone number. It’s that simple. Receiving calls also works the same. The phone will ring just like a regular phone. With VoIP, just pick up the phone and start talking!
The main benefit of VoIP for small business is very non-technical and simple to understand – it is cheaper than traditional phone services and has more features than you probably currently know about or use.
What do I need ?
All you need is high-speed Internet connection and IP Phone with or without IP PBX system.
A high-speed Internet connection (also known as broadband) is the connection to your office that provides fast Internet access. These Internet connections can be either DSL, Cable or T1 from any high-speed Internet service providers in your area.
IP Phones integrate VoIP technology into a regular-like telephone handset, offering advanced communication features.
With IP phone you get a complete business phone with great calling features and digital phone quality.
Easy Installation
You can start talking with IP Phone in only 3 steps. As easy as 1-2-3…
Connect your existing office PC network cable to the IP phone, disconnecting from the Internet.
Connect the IP phone to your Internet connection. This way your IP phone will have Internet connection even when your PC is not turned on.
Start talking. It is that easy..
VoIP phone service is simple to use – you can be up and running within minutes.
IP-PBX Phone Systems
Short for Private Branch Exchange, a PBX is a private telephone network for your business. Users of the PBX share outside lines for making telephone calls external to the PBX.
If you are thinking of migrating to IP PBX system but not sure about it yet, a good way to go is, starting to use IP phones without making changes in your PBX system at the office and replace your old PBX system to IP PBX system when you are totally comfortable with VoIP.
The advances made in VOIP technology, and the ever dwindling price of hardware have enabled the IP PBX phone systems to be more flexible, less expensive, and easier to manage than has ever been possible before. In the past, a PBX system might have been prohibitively expensive for smaller companies and startups.
With IP PBX, your business could run a PBX in-house and present a professional image to your customers and vendors, without the traditional headaches and high cost associated with the PBX technology of the past.
Of course, the IP PBX system includes many other features besides just connecting calls. These include Digital Receptionist, Music on Hold, Time-based Behavior, Voicemail to your email inbox, Support for analog phones (including cordless phones), Support for IP Phones, Message Waiting Indicator, One Touch Voice-Mail Retrieval, Unlimited Nested IVR Menus, Call Transfer, and powerful on-line tool suites for both administrators and users, and much more!
Bring Your Own Device
Zone.sd can supply you pre-configured plug-and-play VoIP adaptor for $49.95 or you can buy your own voip device and configure yourself.
call
With zone.sd, you have the freedom to use virtually any softphone, VoIP adapter, gateway, IP phone, or IP PBX phone system you choose, as long as it supports the Session Initiation Protocol (SIP).
For example you can buy video phones for your satellite offices and have free video conference calls between your offices for the rest of your life: Seeing distant business associates is as easy as dialing a phone number.